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Unravelled Store
Regular price$10
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Needles
  • In stock, ready to ship
30-Day Guarantee
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FREE Shipping For Orders $200+

Worldwide Shipping - 100% Tracked
Orders are dispatched from or New Zealand or Australia warehouses within 2 days of ordering. Your order will be delivered via your local postal services. To track your order, enter your order number in to our 'Track Your Order' page.

Shipping Times
NZ → 2-7 days, FREE standard shipping in NZ on orders over $200

AUS → 2-5 days standard or 1-3 days DHL express, FREE standard shipping in Aus on orders over $200 (does not include DHL express).

CA  3-5 days DHL Express

Rest of World → 10-28 days standard or 7-14 days express

Shipping Costs
Shipping costs vary on weight and size of your order. Exact costs will be calculated at the checkout.

Order Tracking
A confirmation email will be sent to you with your order number. Use this to track your order via the 'Track Your Order' page on this site.

Order Help
If you have any questions or need further help with your order, send an email with your name, order number and message to orders@unravelled.store

Refunds can be accepted with a return request within 14 days of receiving your order.

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Proof of purchase is also required.

To start a return, you can contact us at hello@unravelled.co.nz. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@unravelled.co.nz.

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Thoughts From Our Community

See what others say about knitting projects similar to this one!

Over 11,456+ Happy Customers

Across New Zealand and Australia

Frequently Asked Questions

Many of our customers have been completely new to knitting and say our kits have been a great place to start.

We recommend you check out our FREE Facebook group which is full of helpful knitters. If you post a photo with your question, there's always someone who is happy to help.

Alternatively you can always send us an email at orders@unravelled.store

All orders are dispatched within 3 days from our store in New Zealand.

Typical shipping times are below.

NZ → 2-5 days
AUS → 7-14 days standard or 3-7 days express
Rest of World → 10-28 days standard or 7-14 days express

Your order can be tracked directly on our website via the 'Track My Order' page.

We're currently unable to sell knitting patterns seperate from our knitting kits. We apologise for the inconvenience.

All-In-One Knit Kits

Everything you need included and delivered to your door.

Follow Along Tutorials

Step by step instructions to help you knit your project.

Worldwide Express Shipping

Orders shipped within 2 days. Track directly from our website.

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Our Mission

Therapy Through Knitting

We believe there's more to knitting than just needles and yarn. Over the years we've found comfort and relaxation in the craft. It helps keep our mind at ease during tough times.

Unravelled is our way to deliver that same feeling to others. Knitting therapy for when life unravels us.

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